Other Services

Your Local Pharmacist

Local pharmacists will be able to give you free health advice at any time – you don’t need an appointment. Many pharmacies operate extended hours on a rota basis. Please contact the pharmacies themselves for full details.

Local Pharmacies

Boots – 020 8337 2612

Superdrug – 020 8330 3915

Ruxley Pharmacy (open to 19:00) – 020 8393 2094

Nima Chemist, Stoneleigh (open to 18:30, Saturday 17:30) – 020 8393 2106

Patsons, Stoneleigh (open to 18:30, Thursday 18:00) – 020 8393 2342

Late Night Pharmacies

Lloyds, Tolworth (open to 23:00) – 020 8390 6797

Plough Green (open to 19:00) – 020 8337 2083

Sainsburys, North Cheam (until 22:00 Mon-Fri and 20:00 Sat) – 020 8641 6148

Tesco, New Malden (22:00) – 020 8273 7147

Specialist And Hospital Care

If a GP or another member of our health care team believes you need hospital treatment or specialist care elsewhere, they will ask you where and when you would like to go.

If you would prefer to have some time to think before deciding where and when to have treatment, you will be offered the option of calling the practice later to confirm where you would like to go.

Other Local NHS Services

As well as our surgery, there are many other local NHS services you can contact for health advice, information or treatment. Before you do, remember that you can treat many minor ailments such as colds, coughs and indigestion by keeping a well-stocked medicine cabinet at home.

Health Visitors

Please refer to the below poster for our health visitor update.

Shadbolt Health Visitor Changes

NHS 111 Service

If you need to speak to a doctor or nurse outside of surgery hours, health advice is available from Surrey’s NHS 111 service. The service runs from 18:30 on weekdays until 08:00 the following morning and all day during weekends and bank holidays.

If you have an urgent medical problem which cannot wait until the surgery re-opens, you can contact NHS 111 by dialling 111 from either your landline or mobile. NHS 111 is free to call from both mobiles and landlines.

The NHS 111 service is staffed by a team of fully trained advisers, supported by experienced nurses and paramedics. They will ask you questions to assess your symptoms, then give you the healthcare advice you need or direct you straightaway to the local service that can help you best. That could be A&E, an out-of-hours doctor, an urgent care centre or a walk-in centre, a community nurse, an emergency dentist or a late-opening chemist. Where possible, the NHS 111 team will book you an appointment or transfer you directly to the people you need to speak to.

Accident And Emergency – 999

Whatever the day or time, always call 999 in a critical or life-threatening situation, for example if someone loses consciousness, is in a confused state, has severe chest pain, breathing difficulties or severe bleeding that can’t be stopped. If you or someone else is having a heart attack or stroke, call 999 immediately – every second counts with these conditions.

Accident and emergency departments are open 24 hours a day, 365 days a year and can assess serious injuries and provide emergency treatment.